Terms of service

Welcome to Speevo Cycle. These Terms of Service ("Terms") govern your use of the Speevo Cycle online store and your purchase of products through our website.

By accessing or using our website, placing an order, or purchasing products from Speevo Cycle, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.

1. About Speevo Cycle

Speevo Cycle is a Malaysia-based seller of bicycle parts, bicycle accessories, cycling products, sports products, and outdoor products.

Throughout these Terms, "Speevo Cycle", "we", "us", and "our" refer to Speevo Cycle. "You", "your", and "customer" refer to any person who accesses our website or purchases products from us.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

* Use the website for any unlawful or fraudulent purpose.
* Attempt to gain unauthorized access to our website, systems, or customer accounts.
* Interfere with the security, operation, or functionality of the website.
* Copy, reproduce, distribute, or commercially exploit our website content without our permission.
* Submit false, misleading, or fraudulent information.
* Use automated systems or software to access or collect information from our website without our authorization.

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, colours, dimensions, compatibility information, and other product information displayed on our website are accurate and up to date.

However:

* Product colours may appear slightly different depending on your device or screen.
* Product packaging, labels, specifications, or designs may change from time to time by the manufacturer.
* Product images may be for illustration purposes and may not always show every component included with a product.
* Manufacturer specifications may be updated without prior notice.
* Product compatibility should be checked carefully before purchase.

If you are unsure whether a product is compatible with your bicycle, equipment, or intended use, we recommend contacting us before placing your order.

4. Product Availability

All products are subject to availability.

We reserve the right to:

* Limit the quantity of products available for purchase.
* Discontinue products at any time.
* Change product specifications, descriptions, or availability without prior notice.
* Correct errors relating to product information, pricing, or availability.

If a product becomes unavailable after you have placed an order, we will contact you regarding the available options.

5. Prices and Payment

All prices displayed on our website are stated in Malaysian Ringgit (MYR), unless otherwise indicated.

Prices may change from time to time without prior notice. Any price change will not affect an order that has already been accepted and confirmed by us, except where permitted by applicable law or where an obvious pricing error has occurred.

Payment must be successfully completed using the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel an order where payment cannot be verified, is suspected to be fraudulent, or otherwise cannot be successfully processed.

6. Orders and Order Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that your order has been accepted.

An order is considered accepted when we confirm the order and proceed with fulfilment, subject to product availability and successful payment.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including:

* Product unavailability.
* Incorrect product or pricing information.
* Payment or transaction issues.
* Suspected fraudulent or unauthorized activity.
* Incorrect or incomplete customer information.
* Any violation of these Terms.

If we cancel an order after payment has been received, any applicable refund will be handled in accordance with our Return & Refund Policy and applicable law.

7. Order Information

You are responsible for providing accurate and complete information when placing an order, including your name, contact details, billing information, and delivery information.

Speevo Cycle is not responsible for problems arising from inaccurate, incomplete, or outdated information provided by the customer.

If you notice an error in your order information, please contact us as soon as possible.

8. Promotions, Discounts and Vouchers

From time to time, Speevo Cycle may offer promotional campaigns, discount codes, vouchers, free gifts, bundle offers, or other promotional activities.

Unless otherwise stated:

* Promotions are subject to the specific terms stated for the promotion.
* Promotional offers may have limited quantities or validity periods.
* Promotional offers cannot be exchanged for cash.
* Discount codes may be subject to minimum purchase requirements or product exclusions.
* Promotional offers cannot necessarily be combined with other promotions.

We reserve the right to modify or terminate a promotion where reasonably necessary, subject to applicable law.

9. Intellectual Property

All content on the Speevo Cycle website, including but not limited to:

* Text
* Product descriptions
* Photographs
* Graphics
* Logos
* Website designs
* Page layouts
* Product images
* Marketing materials
* Videos
* Icons
* Other visual or written content

is owned by or licensed to Speevo Cycle or the relevant rights holder, unless otherwise stated.

You may view and use website content for personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish, transmit, sell, or commercially exploit our content without prior written permission.

All third-party trademarks, brand names, and logos remain the property of their respective owners.

10. Customer Reviews and User Content

If you submit a product review, photograph, comment, testimonial, or other content to Speevo Cycle, you represent that:

* The content is your own or you have permission to submit it.
* The content does not infringe the rights of another person.
* The content is not unlawful, misleading, abusive, defamatory, or fraudulent.
* The content does not contain malicious software or harmful material.

By submitting content, you grant Speevo Cycle a non-exclusive, royalty-free right to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove or decline to publish content that we consider inappropriate, misleading, unlawful, or inconsistent with our website standards.

11. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, manufacturers, social media platforms, or other services.

These third-party services are not controlled by Speevo Cycle.

Your use of third-party websites or services is subject to their respective terms and policies. Speevo Cycle is not responsible for the content, availability, security, or practices of third-party websites or services.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of:

* Maintenance.
* Technical problems.
* System updates.
* Internet or network issues.
* Third-party service interruptions.
* Events beyond our reasonable control.

We reserve the right to modify, suspend, or discontinue any part of the website where reasonably necessary.

13. Errors and Corrections

We make reasonable efforts to ensure that information on our website is accurate. However, occasional errors may occur.

These may include errors relating to:

* Product descriptions.
* Prices.
* Stock availability.
* Product specifications.
* Images.
* Promotional information.

Where an obvious error is identified, we reserve the right to correct the error and, where appropriate, cancel an affected order, subject to applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, Speevo Cycle shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

This may include loss of profits, business interruption, loss of data, or other indirect losses.

Nothing in these Terms is intended to exclude, restrict, or limit any liability, right, or remedy that cannot lawfully be excluded, restricted, or limited under applicable law.

Nothing in these Terms excludes liability for matters that cannot legally be excluded under Malaysian law.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising in connection with these Terms shall be subject to the applicable jurisdiction of the Malaysian courts, unless otherwise required by applicable law.

16. Changes to These Terms

Speevo Cycle may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

The latest version will be published on this page with the updated date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Last Updated: 30/09/2026